First contact practitioner

Totally provides a range of physiotherapy services across different settings, including First contact practitioner, which help GP practices manage demand.

First contact practitioner

Approximately a third of GP appointments are for musculoskeletal ("MSK") problems*. Totally places physiotherapists directly into GP practices to deliver these appointments, meaning patients with MSK conditions bypass the appointment with a GP, and go straight to get help with a specialist physiotherapist. This makes wait and recovery times shorter, frees up GP appointments, and reduces the need for medication.

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* Skills for Health (2018) Musculoskeletal Core Capabilities Framework.
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