Reducing pressure on the NHS: how new business models can achieve better patient outcomes

With mounting pressure on the UK’s healthcare system, Wendy Lawrence, CEO of Totally plc, explains why Totally’s business model can help reduce the strain on the NHS.

A recent report has shown that this summer was the ‘worst on record’ for A&E waiting times in England since the four-hour target was introduced.

Compiled by BBC Newsnight and the Nuffield Trust, the report claimed that, in the past six months, there have been half a million more visits to A&E than at the same point last year.

How can Totally reduce this pressure?

In partnership with the NHS, Totally provides high-quality, integrated urgent care systems, including NHS 111, GP out-of-hours and urgent care and treatment centres, through its subsidiary businesses across England.

In our co-located urgent treatment centres, we typically treat more than 56% of all patients who present at A&E, with the majority of these patients being seen, treated and discharged within two hours of their arrival, helping to reduce A&E waiting times.

All Totally’s services maintain a safe environment where clinicians work to robust national quality standards to ensure every patient is seen as quickly as possible by the most appropriate clinician in the most appropriate place.

Our focus is to ensure that, when people need healthcare services, they are fully supported to access appropriate treatment quickly and to achieve the best possible health outcomes.

As someone who previously worked in emergency services, I am passionate about reducing the pressure on England’s urgent healthcare systems and this is especially important with winter approaching.

We will continue to develop systems and processes to ensure we fully support the NHS in its 10-year plan and remain a partner of choice.

October 16, 2019 In: News Comments (None)